Dear Sir/Madam,
Thank you for choosing v2rayz as your traffic provider. We are a service provider specializing in traffic acceleration, dedicated to providing users with high-volume, cross-platform, and unlimited-speed internet acceleration services. Our goal is to offer stable, high-speed internet connections while ensuring the privacy and security of our users.
To ensure that you are informed about the end of your subscription in a timely manner, we will send reminders to the email address you provided during registration before your package expires. Please pay attention to your email to avoid missing the renewal deadline.
When renewing your subscription, please purchase a new package as the existing traffic package will not be automatically renewed. We offer a variety of package options to meet different user needs. Please purchase a new package and add the subscription link before your current package expires to ensure uninterrupted service.
In the event that our platform experiences technical issues that disrupt the normal use of your package, we will promptly restore the package for affected customers. We understand that errors may occur in network engineering, but we are committed to safeguarding your economic interests and striving to provide better services.
The general usage of the package involves clicking the second green "Copy" button on the purchased package page of our website to copy the subscription link and update it on your computer or mobile client.
Please note that there is no need to click the "Cancellation" button when your old package is nearing expiration. Otherwise, the package will be automatically canceled, and any resulting financial loss will be the responsibility of the customer. Refunds will not be provided unless there are valid reasons and the verification process conducted by our site administrators confirms the usability of the network product.
To enhance your service experience, we welcome your feedback and suggestions at any time. You can reach us through our customer service email at admin@v2rayz.com or join our Telegram group at t.me/v2rayz.
We appreciate your trust and support in v2rayz as your traffic provider. Wishing you a pleasant experience!
Yours sincerely, v2rayz Network Provider
Sunday, June 18, 2023